Kate Smith, Ed.D. President | Rio Salado College
Kate Smith, Ed.D. President | Rio Salado College
Rio Salado College recently addressed the generation gap in the workplace through a well-attended event on March 18. The event was organized by student services specialists Min Yve-Louise and Allen Caldwell. It featured a PowerPoint presentation and interactive discussions among participants. Individuals from different generations shared their work histories and exchanged insights on changing career paths and job expectations.
The presentation highlighted the six active generations in the workforce. These include Traditionalists or Silent Generation (1928-1945), Baby Boomers (1946-1964), Generation X (1965-1980), Millennials (1981-1996), Generation Z (1997-present), and Generation Alpha (2010-present). Yve-Louise and Caldwell emphasized the importance of recognizing generational differences in enhancing workplace cohesion and ensuring effective communication.
Caldwell and Yve-Louise stated, "Understanding generational differences helps honor diverse perspectives and gives people who would otherwise feel excluded a chance to contribute." They underscored that improved intergenerational communication facilitates knowledge transfer and fosters an inclusive work environment. While older employees bring valuable institutional knowledge, younger colleagues often lead with digital skills and awareness of emerging trends.
Characteristics of each generation were discussed, though with a caveat: these traits are not universally applicable. Traditionalists value respect and long-term company commitments, preferring personal touch in communication. Baby Boomers are known for their strong work ethic, valuing face-to-face communication. Generation X emphasizes independence and work-life balance, while Millennials are digitally connected and socially conscious. Generation Z excels in digital communication, advocating workplace responsibility, and Generation Alpha is marked by its familiarity with AI and digital learning.
The moderators highlighted principles for leading a multigenerational workforce. "Situational Leadership," "Open & Transparent Communication," and "Employee-Centered Policies" are recommended strategies to help bridge generational gaps. These principles aim to accommodate diverse needs and preferences within the workforce.
Yve-Louise and Caldwell advocated for a leadership approach that is adaptive and inclusive. They encouraged people to embrace curiosity and learning in interactions across different age groups, stating, "If you work with people from varying generational backgrounds, keep these principles in mind."